Identify Customer Intent

Decodes shopping behaviour, search patterns, and micro-interactions to predict what customers want – increasing conversion by 40%.

Dynamic Content Creation

Generates unique product stories, emails, and social content that resonates with specific audience segments based on cultural and behavioural understanding.

Conversation Commerce

Multimodal (voice included). Multilingual. Engages customers in natural sales dialogue, understanding hesitations, answering complex product questions, and closing sales like your best salesperson.

Market Intelligence

Monitors competitor moves, supplier changes, and trend emergence to recommend strategic pivots before opportunities disappear.

Return Pattern Analysis

Understands the 'why' behind returns through customer communications and patterns, preventing future returns proactively.

Influencer Relationship

RFQ Response Generation

Identifies, vets, negotiates with, and manages influencer relationships autonomously – matching brand values with audience authenticity.

Pricing Psychology

Sets prices based on a deep understanding of customer psychology, competitive dynamics, and demand patterns – not just cost-plus or match-competitor.

Customer Configuration Advisor

Engages in technical dialogue with customers to understand unstated needs, suggest optimal configurations, and explain trade-offs in natural language.

Supply Chain Risk

Predicts disruptions by understanding supplier communications, global events, and subtle pattern changes – switching sources before stockouts.

Incident Root Cause Analysis

Correlates data from multiple shifts, products, and processes to identify hidden root causes of recurring issues, finding patterns that humans miss.

Customer Lifetime Value

Client Development

Orchestrates personalised journeys that maximise CLV by understanding individual customer potential and intervention impacts.