Common queries, answered.

How is Mitochondria structured?

We are a product company. Each Mitochondria product is built for a specific operational problem, such as workflow orchestration, manufacturing intelligence, eCommerce, agriculture, financial services, field intelligence, research processing, or trade intelligence. You subscribe to the relevant product, and we deploy it into your operation.

How do I know which product is right for us?

Each product is designed around a specific problem class, not a sector label. If you are unsure, the simplest path is to describe your operational challenge to us. We will tell you which product fits, or whether none of them does. We would rather say "this is not for us" early than discover it during deployment.

How does deployment work?

Every deployment follows four phases. Stimuli: we map your actual workflows, decision points, and exception patterns. Neuroplasticity: the product learns your specific rules and logic. Synthesis: controlled live environment alongside your team. Energy: full autonomous operation with ongoing improvement. The full cycle takes approximately 12 weeks. You see the product handling real work during the Synthesis phase (i.e., in approximately 6 weeks).

How does pricing work?

Subscription-based, per product. No implementation fees. No long-term lock-in. Pricing depends on the product and the scope of the deployment. We are transparent about costs during the first conversation.

Do we need an internal AI team?

No. Our products are fully managed. We handle deployment, monitoring, and ongoing improvement. Your team's role is to participate in Stimuli (so we understand your operation accurately) and to provide feedback during early deployment. After that, the product runs.

How does it connect to our existing systems?

API-based integration. Our products connect to your databases, CRM, ERP, communication channels, document systems, and whatever else your workflows depend on. Nothing gets replaced. We configure secure access during Stimuli and test integrations before anything goes live.

What about data security?

Mitochondria is ISO 27001:2022 certified. GDPR- and DPDP Act-compliant by architecture. Data stays with the client; we neither store nor master it. Data stays encrypted at rest and in transit. Every action our products take is logged, traceable, and explainable. For clients in regulated industries, we deploy on controlled infrastructure with role-based access and full audit trails. Data handling terms are documented in our governance policies before deployment begins.

What if it does not work?

We assess fit before full deployment. Stimuli helps us determine whether the problem is a good match for the product, and Synthesis lets you see it handling real work before full operation. Because the model is subscription-based with no long-term lock-in, your commercial risk stays bounded.

Can your products work in regulated environments?

Yes. Edweisser is designed specifically for financial services, with compliance requirements from SEBI, AMFI, and RBI. Pollen operates in agricultural lending in accordance with the DPDP Act requirements. Marrow handles scientific and pharmaceutical data with audit-trail reporting. Regulatory compliance is a design input across every product.

What languages do your products support?

This varies by product. Pollen supports regional Indian languages natively, including voice. Kutumbakam operates in English, German, French, and Dutch. Cornea and Cilia handle multilingual inputs, including mid-conversation language switching. We configure language support during deployment based on your operational needs.

Where is Mitochondria based?

Amsterdam, with operations in Pune. Mitochondria Ventures BV is a Dutch entity. Kutumbakam Ventures LLP is registered in India. We work with clients across Europe, the UK, India, Southeast Asia, and Australia.