Real estate

Every buyer, tenant and owner looked after, from first enquiry to long after the keys.

Mitochondria’s agentic AI systems answer enquiries, keep buyers and tenants informed, handle service requests, and keep compliance and sustainability evidence current. They work with your CRM, portals, WhatsApp and building systems, in your brand’s voice. Your data stays in your systems.

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Today’s requests Illustrative

Portal enquiry, 3 BHK Qualified, site visit booked

Demand letter, 9th floor slab Sent with site photographs

Tenant request, AC fault Technician assigned

Lease renewal, Office 7B Terms ready for review

Energy report, Tower A Anomaly flagged

Money made More enquiries become bookings and leases

Time saved Teams freed from routine follow-ups and requests

Money saved Energy and water waste found, building by building

Risk reduced Every promise, request and filing on record

Who it serves

Developers, brokers and property managers.

Developers Residential and commercial projects, from launch and booking to possession and after-sales.

Brokerages and channel partners Enquiries, qualification, viewings and deal paperwork across many listings and projects.

Property and facility management Tenant and resident requests, maintenance, vendors, service levels and statutory renewals.

Leasing and co-working Pre-leased and commercial portfolios, workspace enquiries, lease renewals and member services.

Units

Configured to your properties, brands and customers.

Your CRM, contracts, service levels, RERA disclosures and brand voice, applied to every conversation. Every step is on record.

Configured sales

Every enquiry to buy, lease or rent a workspace, answered and qualified.

Infers: What each enquirer needs: budget, configuration, location, timeline and the questions behind them.
Runs: Replies to portal, website and WhatsApp enquiries, qualifies, books site visits and viewings, briefs the sales team and answers channel partners on inventory and lead status.
Checkpoint: Pricing, offers, allotment and lease terms
Works with: Your CRM, property portals, WhatsApp and sales calendar

Customer relationships

Buyers, owners and tenants looked after, from booking or move-in onwards.

Infers: Where each customer stands, what they need next, and when a worry needs a person.
Runs: Sends demand letters, construction updates and rent reminders, follows up documents and home loans, coordinates possession, move-ins and renewals, and offers concierge services for rentals, resale and interiors.
Checkpoint: Agreements, payment exceptions, renewals and handover
Works with: Your CRM, customer portal, accounts and site teams

Property operations

Every service request logged, routed and closed on record.

Infers: What each request is, how urgent it is, which contract covers it and whether it has happened before.
Runs: Takes tenant and resident requests by WhatsApp, email or app, raises work orders, assigns vendors under their contracts, tracks service levels and keeps the requester updated until closure.
Checkpoint: Escalations, cost approvals and vendor disputes
Works with: Your helpdesk, vendor contracts, building management systems and accounts

Compliance evidence

Approvals, licences and obligations kept current, property by property.

Infers: Which conditions, renewals and RERA updates fall due, and what evidence each needs.
Runs: Tracks environmental clearance conditions, fire and lift certificates, lease and statutory renewals, prepares RERA quarterly updates and chases owners for evidence.
Checkpoint: Every filing and submission
Works with: Your document stores, project and facilities teams, and consultants

Sustainability disclosures

Energy, water and waste measured across buildings, and reported for approval.

Infers: Where consumption is out of pattern, which data is missing, and what each framework needs.
Runs: Reads utility bills and meter data, analyses energy, water and waste by building and tenant, flags anomalies, gathers tenant data, and assembles evidence for IGBC, GRIHA or LEED, GRESB, BRSR and CSRD.
Checkpoint: Every report and disclosure before publication
Works with: Your utility accounts, meters, building management systems and finance records

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Inference

From what a document says to what it means.

A buyer on WhatsApp

IT SAYS“Is the 9th floor slab done? My bank needs the demand letter.”

THE SYSTEMS INFERThe slab was cast last week and the architect’s certificate is on file. The demand letter is prepared with the certificate and site photographs, in the bank’s format.

The CRM team approves the demand letter before it is sent.

A tenant’s service request

IT SAYS“The AC in our office has been leaking since morning. This is the second time this month.”

THE SYSTEMS INFERIt is a repeat fault on the same unit, still under the maintenance contract. The request is raised as urgent, the contracted vendor is called, and the earlier fault is attached.

The facility manager approves escalation to the vendor’s service head.

With your team

Your sales, customer and facilities teams, with more time for people.

No missed enquiries Every enquiry from every portal answered in your brand’s voice, at any hour, in the customer’s language.

Customers always informed Construction updates, demand letters, renewals and request status go out before anyone needs to ask.

Requests closed on record Every service request tracked against its service level and vendor contract, from first message to closure.

Works with what you have Your CRM, customer portal, helpdesk, building systems and accounts, connected through APIs where needed.

Contributes to the UN Sustainable Development Goals 7, Affordable and clean energy, 11, Sustainable cities and communities, and 12, Responsible consumption and production.

Governed by design

Risk, retention and audit built into the architecture.

Transient by default

Processed against your systems via API, and never stored.

Resident where you need it

EU‑facing, in‑region or on‑premise, matched to your requirement.

Model-agnostic, managed

Tested per workflow, and re‑evaluated as providers change.

Working session

See your own requests handled.

Bring a recent enquiry, tenant request or utility bill, anonymised if you prefer, to a working session. Watch the systems read it, act on it and bring each decision to your team. Nothing is stored.

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