Cortex · Workflows that compound · Mitochondria
Cortex  ·  Workflows that compound

Your systems record what you decided. Cortex captures why, and also builds the data you never had.

Cortex works with your teams and accelerates your workflows, recording the business decisions that were never documented and building a data asset that grows richer every week.

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INPUTS CORTEX IMMEDIATE FINISHED WORK COMPOUNDING EACH SESSION CONTRIBUTES TO BOTH
Built for
Teams who handle complex, document-heavy workflows across more than one department.
Engagement
Co-innovation with our first partners.
The workflows Cortex runs

One system, many workflows.

One system runs the way your team already works, through the documents and decisions they already handle. Five high-value workflows sit below. Each finishes the day's work faster, and each leaves behind a record you can act on.

Costing & evaluation

From enquiry to working cost sheet, in hours.

Drawings, part lists, and specifications come in. Cortex reads them, opens a structured brief, and walks your engineer through routing, tolerance, and rate decisions. The cost sheet assembles from the inputs and the captured judgements.

What it's worth
Where your margin leaks across part families, so you price the next bid to win it without giving margin away. Cortex builds the picture from the cost drivers and rate overrides it sees each time.
Quality control

A defect, investigated end-to-end in one session.

A defect surfaces. Cortex pulls the inspection records, the batch documents, and the supplier history, then walks the investigation through with whoever is on it. Root cause and corrective action arrive in a single sitting.

What it's worth
Which suppliers and processes cause the defects that cost you, and which fixes actually held, so you cut what you lose to scrap and warranty at its source.
Sales response

Enquiries answered the way your best rep would.

Client requests arrive in email and on calls. Cortex drafts a response in your firm's voice, against your firm's actual past commitments and pricing. Your sales lead reviews, edits, and sends. The drafts get sharper as the brain learns your team's preferences.

What it's worth
Which terms your firm has conceded and which it has held, so your team negotiates from its own history and protects the margin that erodes one concession at a time.
Customer support & brand voice

Answered in your own voice, at any volume.

Questions arrive from customers across your channels. Cortex drafts the reply in your brand voice, against the answers your team has given before and the policies that apply. Your support lead reviews and sends. The replies hold their voice whether you field ten a day or ten thousand.

What it's worth
Recurring questions answered in one voice however high the volume climbs, and the clusters that tell you what to fix in the product and what to say in the market.
Channel & dealer queries

Dealer questions, answered against the latest circulars.

Queries from your channel arrive across email, phone messaging, and calls. Eligibility under a scheme. The right variant for a customer profile. A warranty edge case. Cortex reads the question, pulls the relevant circular, policy, and past adjudications, and drafts a position. Your channel lead reviews and signs off.

What it's worth
How each scheme has been read and which exceptions were allowed, so every dealer gets the same answer and you can see which schemes generate the most queries, and why.
See it in motion

A workflow that finishes the work, and what the organisation just learned.

Below is an excerpt from a costing session. An RFQ has come in for a repeat part family with one new wrinkle. The engineer would usually spend two days pulling past costings, checking material rates, and working through the routing. Here, Cortex has already pulled the relevant files. The session begins with the right question, not the search for it.

Act one

A workflow that finishes the work.

Your team answers what only they can answer. Cortex carries the rest.

Session · Costing · RFQ R-2418
Cortex
RFQ R-2418, single part, 320 units, machined steel housing. I've pulled the drawing, the closest past costing from the same part family, and the current material rate sheet. The drawing shows a tighter tolerance on the bore than we've costed for this family before. Want to start with the routing?
You
Yes. What's the closest precedent?
Cortex
Reading the past costings. → Closest match: P-1182, run last quarter, 200 units
→ Routing: VMC then internal grind for the bore
→ Standard rate held; margin came out at 18%
The new tolerance on R-2418 is one grade tighter. That likely needs an extra honing pass after the grind, which adds about ₹120 per unit in cycle time. Should I cost it that way?
You
Yes, and check the current steel rate against what we used for P-1182.
Cortex
Steel rate is up 4.2% since last quarter. Applied to the BOM, this drops the margin from 18% to 15.6% at the standard quote. I'll draft the cost sheet with both versions: standard rate, and a 2% margin-recovery option through a small price increase. You can review before it goes to sales.
Act two

What the organisation just learned.

The costing session above is done in ten minutes. That's the visible value. Underneath it, something else has happened. Three things now sit in your organisation's brain that didn't sit there yesterday.

Captured · Session R-2418
Pattern
Steel-rate movement above 3% in a quarter has now correlated with margin slippage on three repeat-part families. Next time a costing for a repeat part is opened, Cortex will check the material rate trend before locking the standard.
Rule
When a new RFQ matches a past part family but introduces a tighter tolerance grade, the standard routing should be flagged for an additional finishing operation. This becomes how your engineering team handles tolerance shifts, with or without the senior engineer who first decided it.
Precedent
When margin slippage is driven by input cost rather than routing changes, the cost sheet now carries two versions: standard, and a margin-recovery option for sales to consider. The next senior costing review starts with the decision, not the maths.
How it's wired

Two outputs, every time.

Each workflow produces a finished piece of work your team uses today. Behind it, a second output compounds: the judgement that used to leave with people, now owned by the organisation. One system, two value streams.

INPUTS Documents drawings, invoices, emails Team answers judgement on the call System records ERP, CAD, CRM CORTEX Workflow Costing Quality control Sales response Customer support Channel & dealer queries OUTPUTS IMMEDIATE Finished work cost sheet, NCR, draft reply, dealer position drafted COMPOUNDING Organisational brain patterns, rules, precedents, searchable across the team VALUE OVER TIME

The same workflow that closes today's work feeds tomorrow's. A year in, you own an asset that doesn't depreciate.

Any sector, the same architecture

Any operation that runs on documents and judgement.

We began in manufacturing because the documents are dense and the judgement is hard-won, and none of it is specific to the sector. Wherever a team reads documents, makes a call that draws on experience, and produces a piece of work, Cortex finishes that work faster and keeps the reasoning behind it. The same two outputs, in any sector.

Professional services
A firm answering a client matter pulls the relevant precedents and the prior advice. Cortex drafts the position and keeps how the firm has reasoned similar matters before.
Healthcare administration
Admissions, coding, and insurance paperwork worked through case by case. Cortex completes the documentation and learns how the practice handles the awkward exceptions.
Back-office assessment
A file assessed against policy and the decisions that came before it. Cortex assembles the assessment and accrues how the desk has judged the edge cases.
Trade and logistics
Shipping and compliance documents prepared against buyer and country requirements. Cortex prepares the pack and remembers how each lane and buyer has been handled.
Questions

Worth asking.

How is this different from a chatbot or a copilot?

Those tools retrieve. They index what your organisation has already written down and surface it when you ask. The reasoning behind your decisions was never written down, so there is nothing for them to retrieve. Cortex works the other way round. It sits inside the workflow and captures why each decision gets made as the work runs, building a record that did not exist before. Retrieval can only return what you already have. Cortex creates the data you never had, and compounds it.

We haven't documented our processes. Will this still work?

This is where Cortex is most useful. Most AI needs your knowledge documented before it can help. Cortex works alongside your team, helping them reach the answer faster. The work gets done, and nothing has to be prepared before starting. Talk to us for more information.

What does "organisational brain" actually mean?

It's a structured record of decisions made through Cortex, indexed by workflow, person, and topic. Searchable in plain language. If a new hire wants to know how your firm has costed tighter-tolerance work in the past year, the answer is there. If your sales lead wants to see what terms have been agreed for repeat clients in the last quarter, the answer is there. It lives in your environment, as your asset. We process against it while the work runs, and keep no copy of our own.

Can we add our own workflows over time?

Yes. The five shown on this page are a starting set. The same architecture runs whatever workflow your team needs, as long as the work involves documents and a sequence of decisions. We typically configure one workflow at a time so the team has space to absorb each one.

Who in our team owns the captured reasoning?

You do. The brain is your asset, and it sits in your environment. We provide the system that captures and structures it. The records can be exported at any point, and access can be controlled by role, so the QC team's records aren't visible to sales unless you want them to be.

Where does the brain live, and is our data safe?

Your documents are processed on our cloud while the work runs, encrypted in transit and at rest, and nothing is retained afterwards. We are not your system of record, and we do not store or master your data. The brain the work builds is your asset, and it lives in your environment, where you control access by role and can export it at any time. The connection terms sit in our DPA, compliant with GDPR, UK GDPR, and DPDP, and Mitochondria is ISO 27001:2022 certified.

What if we already have an ERP, a CRM, and a QMS?

Cortex sits alongside them. It connects to the systems your team already uses, reads the documents your team already produces, and writes the outputs back into the workflow your team already runs. It doesn't replace your existing software. It works the way your team already works, with less of the heavy lifting.

What does it cost?

Pricing is structured around the engagement, not per seat. The range depends on which workflows you start with and how deep the brain accumulates. We share specifics during the walkthrough with qualified engagements.

Start building the data you never had.

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