Synapse · property and conveyancing

AI that works the conveyancing file, end to end.

Synapse does the working of a residential conveyancing file. It reads the contract pack, the searches and the title, drafts the enquiries, the report and the completion statement in your firm's format, chases what is outstanding, and keeps the figures straight. Your fee earner reviews and signs at every point that binds. The firm keeps control and keeps the record. Each fee earner simply carries more files, and no file waits for a free pair of hands.

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Open Searches Title Report Completion Register Synapse carries the file. Your firm acts at every point that binds.
The shift

Most of a conveyancing file is reading. Software can now carry that.

No two files read alike. Software has long handled the fixed steps well: forms posted, documents filed, letters generated. Reading a lease, weighing a search result, noticing that a reply does not answer the question raised, has always needed a person's attention. That is the part AI can now do, with your fee earner holding every point that binds.

ONE FILE, EDGE TO EDGE Earlier automation the reading in the middle, left to a person Synapse carried in full A script covers the fixed steps at the edges. Synapse reads the whole file.

Synapse reads the documents and carries the file in full, while a person holds each point that binds. It sits on the systems you already run, so nothing is ripped out.

Why now

The file waits, though nobody is idle.

135 dayson average to reach exchange, up 45% since 2019
1 in 3agreed sales never reach completion
2,000 fewersolicitors in conveyancing since 2021

TwentyCi, Connells Group and sector workforce analyses, 2025 to 2026.

None of that time is idleness. A fee earner carrying fifty open files can move only a handful in a day, and each file also waits on the other side, on search results, on managing agents and on lenders. Synapse works every open file at once. It reads results the day they arrive, drafts the next step so it is ready for review, chases replies as they fall due, and holds the hard deadlines. The fee earner's day goes to judgement and to clients, and no file sits still because a desk is full.

What it carries

Six stages carried, two sign-off gates.

Synapse works within a mandate your firm sets. It prepares each stage and records its reasoning, and every consequential or legally significant step is taken by a person.

01
Opening and triage

Opens the matter and gathers the identity and source-of-funds evidence, flagging anything that needs the firm's check before work begins.

carried
02
Searches and enquiries

Identifies the searches the matter needs and prepares the order for the firm to place. It reads the results as they return, drafts the enquiries to the other side for the firm to send, and chases the replies as they fall due.

carried
03
Title

Reads the register and the title documents, assembles the picture, and flags the points that need the fee earner's judgement.

carried
04
Report on title

Drafts the report and the client correspondence in the firm's own format, with the evidence attached and ready to review.

your sign-off
05
Exchange and completion

Prepares the completion statement and the figures, tracks the chain and the deadlines, and surfaces what is slipping.

your sign-off
06
After completion

Prepares the tax return and the registration application for the firm to submit, and closes the matter with the record intact.

carried

Acting for the seller

The stages above follow the buyer's file, which might be the heavier of the two. Synapse can also carry the seller's side of the same transaction, under the same gates.

Contract pack

Drafts the contract, obtains the title from the register, and assembles the pack for the firm to send.

Property forms

Walks the seller through the standard information forms proactively and in plain language, and flags what is missing or does not sit right.

Enquiries answered

Drafts replies to the other side's enquiries from the file and the seller's answers, ready for you to approve.

Redemption and completion

Obtains the redemption figure, prepares the completion statement, and keeps the figures reconciled.

Remortgages and transfers of equity run on the same spine, with the stages the matter does not need simply absent.

On call

Ask where a matter stands, and get a straight answer.

Synapse is carrying the files, so it knows where each one has got to. Anyone in the firm can ask, in plain words, and it answers from the matter itself, at any hour.

It reports and shows the evidence behind each reply. The judgement, as ever, stays with you.

Its work appears where the firm already looks: in the matter, through your own email and document systems. There is a console for the overview if you want one, and if the firm would rather not converse with it at all, Synapse runs entirely in the background.

Ask Synapsealways on
Where has the Maple Avenue purchase got to?
Searches are back. Two enquiries sit with the other side, chased this morning. The report on title is drafted and waiting for your review.
Anything completing on Friday?
Two matters. Both completion statements are prepared and the figures reconcile.
Beyond the residential file

The reading carries into commercial and hospitality work.

Synapse is customised for these configured engagements.

Commercial property

Due diligence on a commercial matter runs on standard instruments: CPSE enquiries, the title, leases that read to a pattern. Synapse drafts the enquiries, reads the replies, reports on the leases in the firm's format, and assembles the title picture. The deal itself stays at the partner's desk.

configured engagement
Hospitality transactions

A pub, restaurant or hotel changing hands is a property spine with workstreams attached: the premises licence transfer, the staff transfer letters, the asset checklist. Each is form-driven and repeatable. Synapse prepares them together, so the deal team works from one assembled file.

configured engagement
Lease portfolios

A portfolio's leases hold their rent reviews, break dates and repair obligations in prose. Synapse abstracts them into a structured register the firm, or the landlord, can question directly, with every answer traceable to the clause it came from.

configured engagement

These run under the same governance as the residential file: prepared work, a person on every point that binds, and a complete record. Each is scoped and priced to the matter in front of you, so write to us with the deal on your desk.

One spine, two systems of law

Built for England and Wales, and the EU.

The architecture is the same on both sides of the Channel: a matter carried between the points where a person must decide. The law it answers to is not the same, so Synapse adapts to the chain in front of it and leaves a complete, audit-ready record the firm or the notary owns.

England and Wales

Solicitor or licensed conveyancer

Conveyancing's legal core is a reserved activity, and the Legal Services Act already provides for prepared work to be done under the supervision and direction of an authorised person. Synapse sits in exactly that place, doing the assembly and the chasing while your authorised professional directs and signs.

The gate sits with your solicitor or licensed conveyancer.

The Netherlands and the EU

Civil-law notary

Across most of Europe the transfer is executed by a civil-law notary, who runs the title and encumbrance checks, holds the funds, executes the deed and registers it. Synapse carries the file up to that execution. We currently operate in The Netherlands.

The gate sits with the notary.

Synapse runs on the agentic framework Mitochondria operates in production in other regulated, document-heavy domains. Synapse makes no reserved decision and does not handle the funds: it prepares the matter, and your professional acts. The work runs under our ISO 27001-certified information security management system, aligned with the UK and EU GDPR, its systems classified under the EU AI Act with the assessment on record, and data processed where the engagement requires, in the EU, in-region, or on-premise, and not retained. Every step is logged, so the firm keeps a complete audit trail and full conduct of the file.

What changes

Everything moves, except the decision.

By hand
Earlier automation
Synapse
When a file varies
Falls to a person to work by hand.
The script stops where the file does not match.
Carried in the same flow as any other.
Capacity
Grows only by hiring.
Scales the structured steps only.
Grows without adding headcount.
The record
Assembled at the end, from inboxes, systems and memory.
Logged on the steps it runs, silent on the rest.
One complete, time-stamped audit trail.
Consistency
Depends on experience and workload on the day.
Consistent on its fixed steps.
The same standard on every matter.
The decision
Your authorised professional.
Your authorised professional.
Your authorised professional.unchanged by design

The same holds whether your firm runs files in-house or a provider runs them on your behalf.

How an engagement runs

One matter, measured against your own baseline.

01
One live matter

A single transaction runs through Synapse alongside your normal practice. Nothing is replaced and nothing depends on it.

02
Configured to the firm

Your templates, your case management system, your order of sign-off. Deployment is configuration, not an IT project.

03
Measured

Against the firm's own numbers, agreed before the matter opens: days to exchange, matters per fee earner, work written off to fall-throughs.

04
Then you decide

The review rests on the numbers agreed at the start. Extend Synapse across the desk, or close the pilot and keep the record.

Pricing follows the work: a per-matter fee alongside a modest monthly base, no licence and no lock-in, so the cost scales with your throughput. Commercial and hospitality engagements are scoped and priced to the matter.

Start with a single matter.

Put one transaction through Synapse and see how far it carries before it needs you. We will map it to your process, your jurisdiction, and the way your firm signs off.

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